Nondiscrimination Notice

Section 1557 of the Affordable Care Act.

Last updated: October 23, 2026

Riverside Health Services complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Riverside Health Services does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Free help we provide

For people with disabilities, to help them communicate with us, at no cost:

  • Written information in other formats, such as large print and accessible electronic formats
  • Relay calls: deaf or hard of hearing callers can dial 711

How to ask for help

Call (918) 875-3107 and ask for our Business Office Manager, who arranges large print and other aids. If you are deaf or hard of hearing, dial 711 to reach us through relay. You can also ask any staff member at 1008 Arkansas Street, Arkoma, OK 74901, or email admissions@riversidehealthservices.com.

How to file a grievance

If you believe that Riverside Health Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with our Business Office Manager:

If you need help filing a grievance, our Business Office Manager is available to help you. We will not retaliate against you for filing a grievance.

Filing a civil rights complaint with HHS

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

  • Online through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov
  • By mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
  • By phone: 1-800-368-1019, TDD 1-800-537-7697

Complaint forms are available at hhs.gov/civil-rights/filing-a-complaint.

See also our Accessibility Statement and HIPAA Notice of Privacy Practices.